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第页共NUMPAGES6页 英文实习报告范文范文 ItisinJINXIUtravelagencythatIhavemypractice.TherearesixdepartmentsandIwasintwodepartments:treatmemtdepartmentandticketdepartment.Myjobisreceivingguestsintheofficeandorderingplaneticketforcostomers,andsometimesIalsoansweredthephone,helpingvisitorsunderstandtravelingrouteoftravelagencyortakingticketsforthem. Becausetourismisaserviceindustry,soIwanttolearnhowtomunicatewithdifferentPeopleandlearnsomebusinessabouttravelagency.Mustpayattentiontoothers'everyactionandeverymovement,mustlearntheskillwhichconverseswiththevisitor.ThisisIlearnsthemostusefulexperienceinthetravelagency. Throughthisexperience,Ireceivedsomeknowledgewemustunderstandfirstasfollows, First,Ioughttokownthetravelingplace’sinsideandoutsidetrafficandtheenvironmentprotection. Second,thetravelagency’sserviceregulationsandmanagementtips. Third,thetravelagency’snatureandmanagementbusinessandmanagementmodel. Travelagencyistheprofessoinalorganazationwhichprovidestravelingserviceforpeople.Sincetheprofessioalnature,thetourismistheserviceindustry.Itprovidesmeal,hotel,routeetcservice. Serviceatitudeisveryimportantintourism.Yououghttosmiletoeverypersoninordertomakethemfindingyouarefriendly.AndImuststrivefortheopportunity.Regardingthispoint,Ihavethedepthexperience.Becauseisanintern,thereforethepanycannotinvesttoomanyresourcestoyou.Thepanythoughtthepracticebornswithisthepracticefinishedmustreturntotheschooltostudy,futurenotnecessarilywillbeableinthepracticeunitwork.Oftenpractisedtheunittoarrangetheworkforyou,couldnotspeciallyteachyoumorethings.AfterIenteredpanyperiodoftime,Irealizethisquestion.Howthensolvesthisproblem?WheneverafterIpletetheworktask,Iallcanhelpotherstafftohandlesometrivialmattersonowninitiative.Forexle:Printing,typing,scheduling.Thisprocedureadvantageisobtainsoutsideotherstaffs'favorableimpressions,theyinunconsciouslycenteralreadyreliedonyou,somematterswereusedtoityoutodo.Thus,Ihavetheopportunitytoaskforadviceotherstaffs,learnsmoreknowledge,obtainsmoreexperiences. Inaddition,
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