跨文化商务交际ChapterBusinessEtiquetteandSocialCustoms电子教-豆柴文库

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BusinessEtiquette&SocialCustomsContents1.1MakingintroductionsTipsweshouldpayattentionto,oncewe’reintroduced2.Handshaking&exchangingbusinesscardsWhenyouareintroducedtosomeone,eitheroneofyoumayextendyourhandfirst.Yourhandshakeshouldberelaxedbutfirm(neverbelimp),andyoushouldlookattheotherpersonineyes,smile,andsay“Iamverypleasedtomeetyou.”orgiveothercordial(热诚友好的）greetings.

Ifthepersonyouraremeetingseemsbackoff,donotforceahandshake.Ifhedoesnotrespondtoyouroffertoshakehands,simplydropyourhandback,smile,andsay“hello”.ForJapanesepeople,makingphysicalcontactalwaysremainsanuncomfortableexperience,soshakehandswhenaJapanesepersonoffershishand.2.2Exchangingbusinesscards3.Dressinganddining3.1Dressingrules3.2Diningrules3.3Diningatsomeone’shome

EatingwithKoreans
Waitforthehosttostarteating
Neverstickyourchopsticksorspoonstraightupanddown
Holdyourglassorcupwiththerighthandandsupportitwithyourlefthand
Usebothhandstopassaglasstosomeone3.4Diningwithknivesandforks4.Socialcustoms4.1Punctuality4.2Invitation4.3MeetingpeopleatacocktailintheU.S.5.Giftgivingandreceiving5.1Givinggifts5.2Receivinggifts6.Humor,superstitionsandtaboos6.1Humorinbusiness6.2Superstitions6.3TaboosThebiggesttabooinChinesecultureis“death”.WhentheChinesearetalkingaboutit,theyrarelysaytheworddirectly,butsomeotherexpressionstotaketheplaceofit.Theyoftensaysomeoneis“sleeping”or“gone”.TheAmericanpeoplehavethesamecustom.Theyalsoavoidsayingtheworddirectly.Instead,theywillsay“passaway”.
InChinese,thepronunciationof“givingsomeoneaclock”isclosetothatof“adeathwish”,soitisabsolutelyunsuitabletogivesomeoneaclockasapresent.
IntheUnitedStates,mentakeofftheirhatstoshowrespect.Thisshowsgoodmanners.Butinsomecultures,peoplewillseldomdoso.
ThankYou!