酒店礼宾英语.docx

酒店礼宾英语

第一篇：酒店礼宾英语Arrive1.Goodmorning/afternoon/evening,welcometoGalacticPeaceInternationHotel2.Execuseme,howmayItakeyouryourluggage?3.Soyouhave2piecesofluggagealthegether?4.Isthereranthingvaluableorbreakableinyourluggang?5.Afteryoupleace6.Thereceptiondeskisstraightahead.Thiswayplease.7.Mr.ZhongI’llshowyoutoyourroom,yourroomisonthe25thfloorintheexecutivefloor8.Isityourfirsttimetoliveourhotel.9.Ourwesternrestaurantisonthe2ndfloor.Thereare2stylebreakfastyoucanchoose.Thebusinesstimeofthebuffetbreakfastis6:30-10:00,andtheHKearlymorningteais7:00-11:00.Theswimmingpoolandthegymnasiumareonthe4thfloor,it’sfreeforyoubyyourroomcard.10.Hereweare.Mr.Zhongafterplease!11.Mr.Zhong.Thiswayplease!Justamoment,letmeopenthedoorforyou.12.Aftheyou.Mr.Zhong.13.Mr.Zhong,howdoyoufeelaboutthisroom?14.Mr.Zhong,doyoumindifIputyour2piecesofluuggagehere?15.Mr.Zhong,wouldyoumindmeintraduceyourroom?Thisistheminibar,thisisthesafe,thisisthereticle-port.Ifyouwantusethetelephone,pleasedile8beforetheroomnumberordile9beforetheoutsidenumber.16.Mr.Zhong,isthereanythingelseIcandoforyou?17.Ifyouhaveanythingneed,pleasedile6,theConciergewillhelpyoueverytime.18.Thankyou!Mr.Zhong!That’sverykindofyou!19.Enjoyyourtime!Depart1.Couldyoutellmewhat’syourroomnumber2.Mr.Zhong,couldyoutellmehowmanypiecesofluggagedoyouhave,andwhat’sthetimewecangotoyourroomtotakeyourluggage?3.Mr.Zhong,yourroomnumberis2501,we’llgotoyourroomtotakeyourluggage3minuteslater,isitOK?4.Mr.Zhong,doyoumindustoarrangeacarforyou?5.Goodafternoon.Mr.Zhong,I’mthebellboy,I”LLtakeyourluggage,isyourluggagereallynow?6.Mr.Zhong,howmayIhelpyou?7.Mr.Zhong,soyouhave2piecesofluggagealtogether?8.Mr.Zhong,your2pieceofluggageareinthetruck,isitOK?9.Mr.Zhong,thanksforyourcoming!Welookforwardtoyourcomingnexttime!Enjoyyourtrip!CarReservation1.Couldyoutellmeyourroomnumber?2.What’syourfamilynemeplease?3.Mr.Zhong,couldyoutellmewhenwillyouneedthecar?4.Mr.Zhong,couldyoutellmehowmanypeoplewilltakethecar,thereare4-seatcar,7-seatbusinesscarandthe19-seatCoastertorentinourhotel.5