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FailureModeandEffectAnalysisSecondEditionRevisedandExpandedAlsoavailablefromASQQualityPress:CustomerDrivenHealthcare:QFDforProcessImprovementandCostReductionEdChaplinandJohnTerninkoImprovingYourMeasurementofCustomerSatisfaction:AGuidetoCreatingConductingAnalyzingandReportingCustomerSatisfactionMeasurementProgramsTerryG.VavraDevelopingNewServices:IncorporatingtheVoiceoftheCustomerintoStrategicServiceDevelopmentCarolineFisherandJamesSchuttaPrinciplesandPracticesofOrganizationalPerformanceExcellenceThomasJ.CartinQualityFunctionDeployment:LinkingaCompanywithItsCustomersRonaldG.DayBreakingtheConstraintstoWorld-ClassPerformanceH.WilliamDettmerGoldratt’sTheoryofConstraints:ASystemsApproachtoContinuousImprovementH.WilliamDettmerTorequestacomplimentarycatalogofASQQualityPresspublicationscall800-248-1946orvisitourWebsiteathttp://qualitypress.asq.org.FailureModeandEffectAnalysisFMEAfromTheorytoExecutionSecondEditionRevisedandExpandedD.H.StamatisASQQualityPressMilwaukeeWisconsinAmericanSocietyforQualityQualityPressMilwaukee53203©2003byASQAllrightsreserved.Published2003PrintedintheUnitedStatesofAmerica1211100908070605040354321LibraryofCongressCataloging-in-PublicationDataStamatisD.H.1947–Failuremodeandeffectanalysis:FMEAfromtheorytoexecution/D.H.Stamatis.—2nded.p.cm.Includesbibliographicalreferencesandindex.ISBN0-87389-598-31.Reliability(Engineering)2.Qualitycontrol.I.Title.TS176.S75172003620’.00452--dc212003005126Nopartofthisbookmaybereproducedinanyformorbyanymeanselectronicmechanicalphotocopyingrecordingorotherwisewithoutthepriorwrittenpermissionofthepublisher.Publisher:Willia
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