8D_ENG_DG_Final_ZF_Campus_CN_全面的培训.ppt

8DProblemSolving8D问题解决AgendaIntroduction介绍ObjectivesoftheSeminar研讨会目标Introduction介绍ObjectivesoftheSeminar研讨会目标ZFspecificrequirementscanbefoundintheQR83(QualityDirectiveZFGroup)采埃孚的特殊参见QR83
Introduction介绍ZFspecificRequirements采埃孚的特殊要求8DReportatZFAgendaThe8DProcess8D程序BriefOverview–History简要概述-历史1981:„Do”wasreplacedby„Discipline”1981“Do”被by“Discipline”代替
Endofthe80s:AdoptionofthemethodbymanyEuropeanOEMs,systemssuppliersaswellasmanynon-automotivecompaniesintheUSA
80年代末：8D被很多欧洲整车厂采用，在美国整车供应商包括很多非汽车行业也采用8D
Examplesoffurtherproblemsolvingtechniques/methods
其它的问题解决工具/方法的例子：
Xerox6Step 施乐6步法
Procter&Gamble8StepP&G8步法
GM5-Phase 通用5步法
Kepner&TregoeProblemSolving&DecisionMakingKT法
Shainin 夏宁法
SixSigma六西格玛
8DistheStandardoftheAutomotiveIndustry
The8DProcess8D程序BriefOverview–ScopeofApplication简要概述-适用范围The8DProcess8D程序BriefOverview–Purpose简要概述-目的The8DProcess8D程序BriefOverview总览The8DProcess8D程序Trigger触发源The8DProcess8D程序Trigger触发源The8DProcess8D程序ThesingleStepsinDetail每一步骤详解The8DProcess8D程序ThesingleStepsinDetail每一步骤详解The8DProcess8D程序D1–InstallationofaTeam建立小组The8DProcess8D程序D1–CheckSheet检查清单The8DProcess8D程序D2–ProblemDescription问题描述The8DProcess8D程序D2–ProblemDescription问题描述The8DProcess8D程序D2–ProblemDescription问题描述The8DProcess8D程序D2–CheckSheet检查清单The8DProcess8D程序D2–ZF8DFormSheet采埃孚8D表格The8DProcess8D程序D3–ContainmentMeasures遏制措施The8DProcess8D程序D3–ContainmentMeasures遏制措施The8DProcess8D程序D3–ZFRequirements采埃孚要求The8DProcess8D程序D3–ZFRequirementsThe8DProcess8D程序D3–ZFRegulationsZF规定The8DProcess8D程序D3–OfficialDueDates正式的完成预期The8DProcess8D程序D3–CheckSheet检查清单The8DProcess8D程序D4–DeterminationandRootCauseAnalysis确定和分析根本原因
Problemsandfailuresdonotjustoccuroutoftheblue–theygetcaused
问题和失效的发生不是偶然的-他们是有原因的
Searchforallpossiblecauseswhichmightexplaintheproblem
找寻所有可能的解释问题的原因
Verifythroughanalysesifoneormorecausesmightbetherootcause(s)
当一个或多个原因可能是问题的根本原因时，通过分析进行验证
Rootcauseanalysisthroughstandardqualitytoolsandothertools
通过标准质量工具和其它工具分析根本原因
Verificationoftherootcausethrough„switchingonandoff“thecause