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1A.withreferencetoanappropriatetheoryexplainthemainrolesandactivitiesofamanagerManagementrolesreferstoaspecifictypeofmanagementbehavior.Mintzberg10kindsofmanagementbehaviorcanbefurthercombinationofthreemainaspects,namelytheinterpersonalroles,informationalroleanddecisionalrole.
InformationalincludingMonitor,Disseminator,Spokesperson.InterpersonalincludingFigurehead,LeaderandLiaison.DecisionincludingEntrepreneur,Disturbancehandler,ResourceallocatorandNegotiator.
Monitorseekandgetallkindsofinternalandexternalinformation,inordertothoroughlyunderstandtheorganizationandtheenvironment.Alsoknownassupervisors.
Disseminatorwillfromexternalpersonnelandlowertheinformationtransmittedtoothermembersoftheorganization.
Spokespersonreleasedtotheoutsideworldorganizationplan,policies,actionsandresults,etc.
Figureheadmustperformtheroutinemanylegalandsocialobligations.Alsoknownastherepresentative.
Leaderresponsibleformotivating;Responsibleforpersonnel,trainingandrelatedresponsibilities.
Liaisonmaintenancedevelopedbyexternalrelationsandsources,gethelpandinformation.
Entrepreneuropportunitiesfororganizationsandenvironments,establish"improvements"toinitiatechange.
Disturbancehandlerwhenorganizationsfacefocus,accidentchaos,responsibleforcorrectiveaction.
Resourceallocatorisresponsiblefortheallocationofvariousresourcesorganization-todevelopandapproveallrelevantorganizationaldecisions.
Negotiatorsinthemainnegotiationsasarepresentativeoftheorganization.

1B.explainhowtherolesidentifiedin(a)arebeingcarriedoutbymanagersinShangri-laHotels
IncaseAilsaasLeaderinHotel.shetookpartinalleventsofHotelandmanageallstaffintheHotel.Suchaswhenstudentschosebecomepart-timestaffintheHotel,Ailsawouldincreasetheirsalary.
CraigasresourceallocatorinHotel.Eachdayinthekitchenhepersonallypreparedthemenufortherestaurant,andallocatedspecifictaskstothewaitersandkitchenstaff.Hekeptclosetabsonexactlywhateachonedid,ashebelievedthateverydishthatleftthekitchenhadhissignatureonitandthereforehadtomeethisrigorousstandards.
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