航空公司空乘服务用语.docx

航空公司空乘服务用语

第一篇：航空公司空乘服务用语空姐/空乘服务英语来源：李幽的日志空乘英语——服务（service）1、您想看这些报纸或杂志吗?Wouldyouliketoreadthesenewspapersormagazines?2、您想先喝点什么?Wouldyoulikeanythingtodrinkfirst?3、这是今天的菜单，你想吃些什么?Hereistoday''smenu．Whatwouldyouliketohave?4、谢谢，让您久等了。这是您的饭和咖啡，还要点什么?Thankyouforwaitingsir．Hereyouare．anythingmore?5、甜食要不要?Howaboutthesweet?6、现在可以收拾您的桌子吗?Mayiclearupyourtablenow?7、你是去学习还是只去旅游?Areyougoingtostudythereorjustforsightseeing?8、由于天气恶劣，航班已经延误。Theflighthasbeendelayedbecauseofbadweather．9、由于低能见度，机场关闭，我们不能起飞。Wecan''ttakeoffbecausetheairportisclosedduetopoorvisibility.10、我们的飞机颠簸得厉害，请系好安全带。Ourplaneisbumpinghard．pleasekeepyourseatbeltfastened。空乘英语——起飞前（beforetake-off）1.Morning,madam（sir）.Welcomeaboard!早上好，女士（先生）。欢迎登机！2.Mayiintroducemyself,I'm___,thechiefpurserofthisflight.请允许自我介绍。我叫___，本次航班的乘主任务长。3.Morning,sir.Welcomeaboard.businessclassoreconomy?早上好，先生。欢迎登机。坐公务还是经济舱？4.Followme,please.Yourseatisinthemiddleofthecabin.请跟我来，您的座位在客舱中部。5.Anaisleseatontheleftside------hereyouare,sir.是左边靠走廊座位------这是您的座位。6.I'mafraidyouareinthewrongseat.20cisjusttworowsbehindontheotheraisle.恐怕您坐错位子了，20c正好在那边走廊的后二排。7.Excusemeforasecond,I'llcheck.请稍等一下，我查查看。8.Theplaneisabouttotakeoff.pleasedon'twalkaboutinthecabin.飞机马上要起飞了，请不要在客舱内走动。9.Youknowtheweatherinhongkongisnotsogood.Ithasbeendelayed.你知道香港的天气不太好，飞机延误了。10.AirChinaflightca937leavesat0730inthemorning.中国国际航空公司ca937航班，上午7：30起飞。11.Flightno.926,leavingTokyoat1740,fliesnonstopbacktobeijing.ca926航班17：40离开东京直飞回北京。12.You’reflyingeconomyclass,isthatright?您是坐经济舱，对吗？空乘英语——紧急情况（emergencysituation）1.Fastenyourseatbeltsimmediately.Theplanewillmakeanemergencylandingbecauseofthesuddenbreakdownofanengine.马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。2.Don''tpanic!不要惊慌。3.Ourcaptainhasconfidencetolandsafely.Allthecrewmembersofthisflightarewelltrainedforthiskindofsituation.Sopleaseobeyinstructionsfromus.我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。4.Takeoutthelifevestunderyourseatandputiton!从座椅下拿出救生衣，穿上它！5.Don''tinflatethelifevestinthecabinandassoonasyouleavetheaircraft,inflateitbypullingdowntheredt