英文电子邮件写作范例.docx

英文电子邮件写作范例

第一篇：英文电子邮件写作范例Wisheverythinggoingwellwithyouandyouresteemedcompany!First,I’mverysorryforthetransittimefromNingBotoKolkataneedmorethan40days.Ihadneverexpectedforit.BecauseusuallyweshippedtoKolkataonlyneedabout20-25days.Ifweknowitinadvancethatitwilltakesolongtimewewillnotchoosethiscarrieratallevenfreeofshippingcharge.Second,thisaccidenthappenedsuddenly.AswebookedwithcarrierNCLearlierwiththeclosingdateon5th,SEP.andETDon7th,SEP.AndformNingBotoKolkataneedabout21dayswhichIhadtoldyoubefore.Butunfortunately,NCLvesseldidn’tcallatNingboPortlastweek,youcancheckwithNCLaboutthisandgettherelevantinformation.Nowayout,weneedchangethecarrier,thenourforwarderfoundMSK,hetoldmeMSKtheclosingdateison7th,SEP,andtheETDon9th,SEP,toKolkataneedabout20-25days.SowechoseMSKinsteadwithouthesitation.Uptoyesterday,youtoldmetheETAon31thOCT,Iwasverysurprisedtohearthenews,Iconfirmedwithmyforwarder,andmyforwarderconfirmedwithMSK,butMSKtoldmyforwarderlasttimetheygaveerrorETA.YouknowMSKisthebiggestshippingcompanyintheworld,theyareveryarrogantandbrutal,theyonlysaidsorrytous,theydon’tacceptliabilityforanymistake.Andourforwardersendone40HQ,onlyearn50USD,sotheyalsocan’tacceptliabilityfortoomuchlost.Nowayout,thisliabilitywemustaccept.Andyouknow,yourorderweonlyhaveprofitforhalogenheater,thismodelweonlyhave0.3USD/PCSprofit,youplace2400pcsordertous,ourtotalprofitis0.3USD*2400PCS=720USD.Aboutthequartzheaterandfanheater,asyouonlyneedseveralhundredsofeachmodel,ourproductioncostisveryhigh,andwehavenoprofit.Iknowthesellingseasonisveryimportanceforyouandyouwasveryangryyesterday,mymoodisthesamewithyou.Asiwasveryangrywithourforwarder.Butthisthinghashappened,angrycan’thelpustosolvetheproblem.Wealsohopeyoucangetthegoodsearlier,wearenoteasytofinishthegoodsontime,Ineverthoughtthatwasproblemwiththeshippingcompany.Youaresincerelydobusinesswithus,wearealsosincerelytodolongtermbusinesswithyou.Andweareallbusinessmen,weallneedmakemoney.Soweneedtounderstandeachother.Aboutyourloss,wecompensate720USDtoyou,thatmeansthisor