酒店常用英语缩写.docx

酒店常用英语缩写

第一篇：酒店常用英语缩写酒店常用英语缩写酒店专业英文及缩写ARI:平均房价指数AverageRateIndex;CTP营业利润贡献:ContributiontoTradingProfit;GOP总经营利润:GrossOperatingProfit;RevPAR平均每间可卖房间的收入:RevenuePerAvailableRoom;RGI收入产生指数:RevenueGenerationIndex;GSTS宾客意见调查系统:GuestSatisfactionTrackingSystem;ESPS员工满意度调查:ESPS=EmployeeSatisfactionPulseSurvey;TQM全面质量管理:TQM=TotalQualityManagement;QES质量评估系统:QES=QualityEvaluationSystem;PMS酒店经营管理系统:PMS=PropertyManagementSystem;SOP(标准经营程序):SOP=StandardOperatingProcedures;KNR重要公司协议价:KNR(KeyNegotiatedRate);LNR“当地”公司协议价:LNR(LocalNegotiatedRate);RFP合作协议申请:RFP=RequestforProposal;FIT(散客):FIT=FullyIndependentTraveler;VIP(非常重要的人)：VIP=VeryImportantPerson;IBP(综合经营计划)：IBP=IntegratedBusinessPlan；VCRO预订中心的预订系统：VCRO=VirtualCentralReservationOfficeHotelVariousdepartments酒店各部门总经理办公室:GM人力资源部HR:HumanResource康乐部:ENT财务部A/CFIN.:Finance前厅部F/O:FrontOffice客房部HSKP:Housekeeping工程部ENG.:Engineering预订部RSVN:Reservaton行李部（礼宾部）Con.:Concierge销售部S&MDOS:DirectorofSales市场部DOM:DirectorofMarketing餐饮部:F&B中餐厅ChineseRestaurant保安部:SEC收货部ReceivingDepartmentFOM:FrontOfficeManager前台经理Asst.Assistant助理RM:ResidentManager驻店经理GM：GeneralManager总经理c/c:creditcard信用卡VA：VisaCard维萨卡MC：MasterCard万事达卡AE：AmericanExpress美运通卡DC：dinersClub大来卡NA：NightAudit夜审SUP。：Supervisor常用房态英语缩写VD(vacantdirty)空脏房VC(vacantclean)空净房OC(occupied)在住房OR在住脏房S/O(sleepout)外宿房OOO(outoforder)维修房DND(donotdisturb)请勿打扰LSG(longstayguest)长住房MUR(makeuproom)请即打扫L/B(lightbaggage)轻便行李N/B(nobaggage)无行李E/D(expecteddeparture)预离店HA()前台锁房房型常用英语普通房commonroom大床房singleroom标准房standardroom豪华（商务）标准房deluxestandardroom商务套房deluxesuiteroom总统套房presidentialsuite双人房间double三人房间tripleDoublebedDouble-doublebedQueenbedSinglebed前厅常用用英语EA预抵店(expectedarrivalslist)ED预离店(expercteddeparture)VIP贵宾CIP公司客户(commerciallyimportantperson)CheckinCheckoutNoshowsExtension延期住房率Earlydepartures早退率Dueout预退率Inhouse续住房TotalroomsHouseuse饭店员工占用，而无付费的房间（自用房）第二篇：酒店专用英语缩写YTD-——Yeartodate年初到现在，最近的一年YTDprofit本年利润MTD——Monthtodate月累计;月初到现在;本月至今累计.DOC——DepartmentofCommunications通讯部DepartmentofCommerce商务部Document文件资料OPEX——运营成本；运