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培训员英文个人简历

TRAININGCOORDINATORSandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.SKILLSHumanResourceDevelopment:Articulateandeffectivecommunicatorandtrainer.Inspireateamcommitmenttocompanygoals,managementobjectivesandhighqualityperformancestandards.Computersystems:Skilledinuseanddevelopmentofdatacollection,andspreadsheetprogramsforaccounting,statisticalanalysisandreportingfunctions.Assistedincomputersystemsinstallationsandfulltrainingofemployees.Troubleshooter:Analyticalwithandestablishedtrackrecordforidentifyingcomplexproblems;resourcefulandinventiveindevelopingandimplementingcreativesolutionswithenhancedsensitivitytocost,efficiencyanddeadlines.EXPERIENCE1993-PresentSilverGuardInsuranceAgencyTRAININGCOORDINATORDeveloptrainingcurriculum,aidsandmaterialstoinstructstaffinpisionoperations,corporatepolicyandprocedure,andtomaintainon-goingpersonneldevelopmentinknowledgeofcurrentpractices,increasejobperformanceskillsandmaintainqualityassuranceforalofficeoperations.Conducthighlyeffectiveclassroomsessionsandhands-ontrainingencompassingbilling,benefits,insuranceindustryregulationsandrelevantlegalissues.Specializeininvestigatingmedicalmalpracticecases.1991-1993OrangecommunitymedicalcenterMANAGERManagedandsuperviseddailycreditandcollectionsoperationswithresponsibilityforclientbillingandmanagingfreecarepeograms.Controlledoperatingbudgetandcontributedtooverallbudgetplanning.Analyzedaccountsstatusandimplementedappropriatecollectionsprocedures;facilitatedclearcommunicationswithservicevendors;workedeffectivelywithattorneysincasesinvolvinglegalproceedings.1987-1991ContemporaryTempsASSISTANTMANAGERCollectedinsurancestatisticaldata;implementedcostavoidanceprogramsandconductedtrainingoftemporaryemployeesinbillingprocedures,govermentbenefitsprograms,healthcardbenefitsissues,andinsuranceindustryregulations.EDUCATIONBachelorofscienceinbusinessadministration,1988CokerCollege-Hartsville,SC